Fair questions
What happens if I never upgrade?
Nothing bad. Every referral letter addressed to you still arrives, complete and on time, by fax or email — free, forever, with no cap. The upgrade doesn't gate your letters; it adds what happens after they arrive: the portal, patient outreach, and scheduling tools.
Is sending really free? What's the catch?
Really free, like OpenTable is free for diners. Referring doctors are why specialists find the upgrade worth paying for, so we never charge the sending side — not per letter, not for accounts, not later.
Why don't you charge per referral?
Because a referral should never carry a price tag in either direction. A flat monthly subscription means no one — not us, not you — has a financial stake in any individual patient's referral.
Why do you need a card for a free month?
Because the inbox holds patient names. The card is how we know the office opening it is really yours. Nothing is charged until your free month ends, and the month doesn't begin until your first referral arrives.
Can I cancel?
Anytime. The upgrade is month-to-month with no contract. If you cancel, letters keep arriving by fax and email like they always did.