About a third of referred patients never book. We find the ones who drift, reach out to them, and follow them to your chair. One recovered referral every few months covers VoiceReferral Pro.
The month doesn’t start until your first referral arrives.
“I’ve referred over 2,000 patients in my career. My ideal referral would be impossible: the patient, their dentist, and the specialist all sitting down together, before and after the visit. VoiceReferral is my way of getting as close to that as possible. Not all at once, but in our own voices, in both directions. At its heart, VoiceReferral is about communication and continuity of care for the patients we share.”
John Stark, DDS
Most referral letters arrive missing critical patient contact details, leaving your team to hope the referral calls. VoiceReferral Pro fixes that. Simply snap a screenshot of a referral. We extract the data to your tracking portal, collect the missing contact information or x-rays, and handle the outreach to both the patient and the referring office — tracking the patient right to your chair. By automating follow-ups and closing the communication loop, we help you reclaim the 35% of patients who too often slip through the cracks.
Five common problems, and how we solve them. Tap a card to see the solution.
They come by fax, email, PDF or another portal, so adding them to a tracker means typing them in.
Screenshot it, and we fill it in.
Paste a screenshot of any referral, and the patient, the referring doctor and the request are added to your tracker. Referrals sent through VoiceReferral are added automatically.
X-rays, insurance or the patient’s cell number have to be requested from the referring office.
Tell us what’s missing, and we request it.
The referring office gets one link to upload it, and it’s added to the referral. If nothing comes back, we follow up on day three and day five.
Paste the insurance card, and we verify it.
Coverage, network status, remaining maximum and deductible are checked under your own NPI, and the summary is saved on the referral.
The referral includes permission to text the patient.
Your office texts them the day they’re referred with your address, your phone, and an ask for a photo of their insurance card. They just text back, and requests to schedule land on your to-do list. If they haven’t scheduled by the point you set, we send a reminder, and the referring doctor gets an update.
Share the opening with your referring offices.
It shows on their screens while they choose where to send a patient, and patients on your short-call list get a text. The first one to say yes gets it.
“Hearing thank you for sending a patient over means so much more than reading it.”
Dr. Halliday, on VoiceReferral in Reverse
Best practices
No one has to use VoiceReferral for you to benefit. Here is what the offices getting the most out of it do.
One
Screenshot the referral letter, paste it into VoiceReferral Pro, and AI reads it and adds it to your portal. Nothing changes for the office that sent it — and you can now manage and track all of your referrals in one place.
Two
Invite each doctor through VoiceReferral. They hear you talk about it in your own voice, and hear VoiceReferral in action. We have pre-made scripts, or use your own.
Three
Many of our doctors have had the most success simply sending a personal text or email with a link to their VoiceReferral page as an introduction.
Four
Use VoiceReferral for every report-back letter you send. Your network will hear the warmth, clarity, and speed of verbal communication.
VoiceReferral Pro is $189 a month, and your first month is free — the clock doesn't start until your first referral arrives. Insurance verification under your own NPI is included. Month to month, never per referral, and the free letters keep arriving either way. If you cancel, nothing you already receive goes away.
Start Pro — first month free See pricing